QUESTIONS TO ASK YOURSELF

Questions to ask yourself:
What is the main objective of the C.N.E.S.S.T.?

Do you know why you pay insurance premiums to the C.N.E.S.S.T.?

What are the steps your company takes or observes when an employee is injured?

How do you perceive the administrative policy and the procedure of the C.N.E.S.S.T.?

Do you understand how your unit rate is determined by the C.N.E.S.S.T.?

Do you understand the financial impact of poor management on your unit rate?


Questions related to claims
Can you estimate the amount of time you spend filling out all the necessary paperwork when one of your employees is injured?

For example, an incident report, ADR, your temporary assignment forms, your special requests, medical reports, and more.

Have you ever experienced a situation that required the specialization and expertise of a Consultant and / or an Occupational Health and Safety Representative, for your C.N.E.S.S.T. files?

Do you know if you are in a situation which requires the specialization and expertise of a Consultant and Representative to defend your interests and your rights with the C.N.E.S.S.T.?

How long do you review trends and policy changes within the C.N.E.S.S.T., as well as changes to various laws and regulations?

When you speak with a C.N.E.S.S.T. agent, do you feel welcome and do they answer your questions satisfactorily?

Are the answers satisfactory?

Have you ever found yourself in the C.N.E.S.S.T. ?

Was the dispute process initiated by you, or by an External Representative?

Have you ever done a historical analysis of your past claims?

What is your longest period of time lost due to an accident at work?

Do you know if your financial situation with the C.N.E.S.S.T. is in deficit or if you expect a repayment during the current year?

Do you understand why you are in a deficit situation or in reimbursement with the C.N.E.S.S.T.?

Can you estimate the cost to your organization of an injured employee who is off work for an extended period of time?

Are you currently working with a C.N.E.S.S.T. Advisor?

If so, what reports are provided to you?

What is the frequency of these reports?

Do you have time to communicate by phone with the C.N.E.S.S.T. on each of your active files?

Have you ever missed a deadline or deadline with the C.N.E.S.S.T. because you did not have time to submit the necessary documents?

What is the impact on morale, in your opinion, when an employee is at home with nothing to do, following an accident at work?

Medical related questions
Can you estimate how long your employees have waited for essential medical treatments such as surgery, MRIs, CT scans, and other procedures?

Are you currently paying for the medical examinations of your injured employees?

If so, how much are you currently paying?

Do you believe that the information in medical reports is complete, and provides you with sufficient information?

Is there anything missing from these reports?

What types of injuries do you see most often?

Have you identified a trend (such TMS)?

Have you ever had a case where an injured employee had to have an MRI, surgery, CT scan, and there was an unreasonable wait?

Have you explored or considered the financial impact of this wait?

Do you want first-class health care for your employees?

What would be the impact on the morale of the troops if you could provide your staff with first class health care?

Questions related to
rehabilitation and R.T.W.

What is the average duration of temporary assignment for your injured employees?

Can the time spent on temporary assignment and / or with modified duties be reduced?

Are there any issues within your organization regarding return-to-work protocols with respect to LF or APIPP?

If so, what are these issues?

Can you estimate the average number of days lost in time during an accident at work?

Who will you give the task and responsibilities of the worker at home or assigned to modified tasks on temporary assignment?

Do you pay overtime to the designated person to replace the injured worker?

Have you ever had a history record of your past claims over the last five years?

What is your longest losing time in your company following a workplace injury?

How much does it cost you?

Are you currently working with an outside firm for your C.S.S.T. records?

If yes , what are the reports you receive from the firm and how often?

What is the impact on morale if a worker remains off work at home doing nothing?

Do you think this behavior can be contagious?

Have you any idea how long you have to wait for an injured worker to receive medical treatment such as major surgery, magnetic resonance (M.R.I.), computed tomography?

Currently, do you contribute to a collective insurance for workers in your company?

If yes , what is your annual contribution?

Inside your company, what kind of events (accidents) are most likely to occur?

Did you identify a trend in recent years?

Have you had an instance where one of your injured workers would receive a specific treatment such as magnetic resonance (M.R.I.), computed tomography or surgery and that his waiting time was excessive?

Have you considered the financial impact of such a situation?

What is the average length of time that your injured workers remain on temporary assignment or modified duties?

Can this extended temporary assignment or modified work period be reduced?

Is there a problem in your company with the compliance of a temporary assignment or the establishment of a temporary work assignment for an injured worker?

If so, what is it?

Can you estimate for your business, the impact of an accident on the loss working time for an injured worker ?

In your enterprise, who is assigned to monitor the duties and responsibilities of your worker who remains at home or is on temporary assignment and to whom modified duties were offered?

Do you pay that person overtime for his oversight?