OUR RESPONSE TIME 

Consulting Associates SST Inc. uses an information triage process that gives us time to answer the following:

. The "Notice and Demand for Payment of employer (A.D.R.)" form is submitted to the regional office of the C.N.E.S.S.T. between 4 and 8 hours of receipt from the employer of the relevant documents related to the initial event.
. Similarly, all the intangibles, all questions and concerns about the custom return to work protocol are confronted and resolved within 4-8 hours of receipt.
. Any additional issues are confronted and resolved within 24 hours of receipt.
. Claims are administered and monitored on a 24 hours/7 days schedule.
. Our communication methods are diverse and include: telephone, fax, email, and through our electronic link "C.N.E.S.S.T. Solutions."